Answer the Call
Staff step away from the patient standing in the office, interrupting the in-practice experience and pulling attention away from the person directly in front of them.
Hakillo
The AI Receptionist Built for Modern Clinics.
Reduce front-desk interruptions, respond to patients faster, and give your team more time for higher-value work. Hakillo answers routine patient questions instantly with consistent, clinic-approved answers, helping keep staff focused on patients, insurance verification, billing, and other work that requires their attention — without connecting to your EHR, PMS, scheduling, billing, or clinical systems.
The Front-Desk Challenge
When the phone rings, someone has to wait.
Every day, front-desk teams face an impossible operational compromise. When the phone rings while a patient is standing at the reception desk, staff must choose who to prioritize.
Let It Ring
The patient on the phone waits, hangs up, or calls elsewhere. Missed calls can mean missed appointments, frustrated patients, and lost revenue opportunities.
The Solution: Hakillo Smart Filtering
Keep the phone from becoming the front desk's bottleneck.
Hakillo acts as an intelligent, front-line filtering layer. By answering routine patient questions instantly on your website, Hakillo helps deflect repetitive phone calls before a patient ever needs to pick up the phone.
Elevate In-Practice Care
Free your front-desk team from repetitive interruptions so
they can deliver a more focused, uninterrupted experience
to the patients standing right in front of them.
Put Staff Time Where It Matters
Give your team more time for higher-value work such as
insurance verification, billing, patient check-in, and
other tasks that require staff attention. Instead of
stopping to answer questions like “Do you take Delta
Dental?”, staff can stay focused on the work that keeps
the practice moving.
Prioritize High-Value Conversations
Front-desk staff often have no way of knowing whether an incoming call
is a routine question — such as “Do you take my insurance?” or
“Do you offer Invisalign?” — or a high-value prospective patient
ready to schedule a major procedure. Hakillo helps filter routine
inquiries before they reach the phone, giving your team more
availability to focus on patients who need personal attention and
conversations that can directly impact practice growth.
Digital Efficiency, 24/7
Hakillo handles routine patient inquiries around the clock,
helping patients get immediate answers while reducing the
number of repetitive questions reaching your front desk.
Scale Without Adding Headcount
Expand your communication capacity without requiring a
proportional increase in front-desk staffing.
Simple, Scalable Pricing
One clear price, with flexible multi‑location discounts.
Hakillo provides an always‑available communication layer for every clinic. Pricing is simple: a flat monthly rate per location, with additional discounts available for multi‑site organizations.
| Plan | Monthly / Location | Weekly / Location | Approx. / Hour |
|---|---|---|---|
| Standard Rate Per locations | $299 | $74.75 | $0.41 |
| Multi‑Location Pricing 10+ locations | Contact us | Contact us | Contact us |
$299
starting price / location / month
Always‑on patient communication capacity.
At the standard rate, Hakillo provides an always‑available digital
assistant for approximately $0.41 per hour. Multi‑location groups
receive additional discounts based on scale and operational needs.
One-time onboarding:
$500 per location.
One Platform. Different Practice Needs.
Hakillo is designed to reduce repetitive patient communication while fitting the operational realities of practices ranging from a single provider to multi-location organizations.
Single-Doctor Private Practice
The Challenge:
Front-desk staff spend valuable time answering the
same questions about hours, directions, policies,
and routine information.
The Hakillo Approach:
Automate repetitive questions so your team can spend
more time on patients who need direct assistance.
Regional Clinics — 3–10 Locations
The Challenge:
Multiple locations can lead to inconsistent answers,
duplicated training, and fragmented patient
communication.
The Hakillo Approach:
Centralize clinic-approved FAQs and policies so
updates can be managed consistently across locations.
Enterprise DSOs — 10+ Locations
The Challenge:
Enterprise deployments often involve lengthy vendor
reviews, security requirements, and concerns around
unnecessary system access.
The Hakillo Approach:
Hakillo is designed around a limited-access model,
with no direct connection to your EHR, PMS,
scheduling, billing, or internal clinical systems.
Built for IT. Designed for Clinical Operations.
Healthcare technology should not require unnecessary access to your core systems. Hakillo is designed to operate independently from your EHR, PMS, scheduling, billing, and patient databases.
Our architecture emphasizes data minimization, controlled knowledge sources, restricted system access, and separation from core clinical systems. Detailed technical and security architecture documentation is available to qualified organizations as part of the vendor evaluation process.
What Hakillo Helps Your Team Do
- Reduce repetitive inquiries by giving patients immediate answers to common questions.
- Improve responsiveness without requiring additional front-desk headcount.
- Standardize communication around clinic-approved information and policies.
- Protect operational simplicity by avoiding direct connections to your EHR, PMS, scheduling, and billing systems.
- Scale communication capacity across locations without rebuilding your front-desk workflow.
How Hakillo Works
A simple architecture designed to answer routine patient questions while keeping your existing systems untouched.
1
Load Clinic-Approved Knowledge
Your approved FAQs, policies, hours, directions, and other appropriate information become the assistant's controlled knowledge source.
2
Patients Ask Questions
Patients interact with the Hakillo assistant and receive answers based on the information your organization has approved.
3
Your Staff Focus on Patients
Routine questions are handled automatically, allowing your front desk to spend more time on in-office service and higher-value interactions.
Security & Architecture
Data-Minimization Architecture
Designed to minimize the collection and retention of
unnecessary user interaction data.
Controlled Data Retention
User interaction data is designed to follow defined retention
and eviction controls appropriate to the deployment.
Clinic-Approved Knowledge
Responses are grounded in information and documents your
organization has approved for the assistant.
Emergency Intercepts
Configured emergency triggers can direct users toward 911
or the clinic's designated emergency instructions.
Protected Hosting Environment
Designed with appropriate protections for data in transit
and at rest, together with controlled network access where
applicable.
No Core-System Access
Hakillo is designed without direct connections to scheduling,
PMS, EHR, billing, or internal clinical networks.
Security and compliance capabilities are subject to the specific Hakillo deployment, configuration, contractual terms, and applicable requirements. Detailed technical and security documentation is available to qualified organizations during the vendor evaluation process.
Bring Hakillo to Your Clinic
Request a personalized demonstration and see how Hakillo can reduce front-desk workload, improve patient responsiveness, and deliver consistent answers across your practice — without changing your existing core systems.